General Inquiries
For partnerships, press, or general questions about Caloringo.
caloringoapp@gmail.comResponse Time
We typically respond within 24 hours during business days.
Monday - FridayCommon Questions
You can reset your password directly in the app by going to Settings > Account > Reset Password. If you're having trouble, email us at caloringoapp@gmail.com.
Subscriptions are managed through the App Store. Go to Settings on your iPhone > Your Name > Subscriptions > Caloringo to manage or cancel your subscription.
Try taking a clearer photo with good lighting. Make sure all food items are visible. You can also manually adjust the results or search for the food in our database.
Refunds are processed through Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the purchase you'd like to request a refund for.
Yes! We take privacy seriously. Food photos are processed temporarily and never stored. Your personal data is encrypted and protected. Read our Privacy Policy for more details.