Help Center

Everything you need to get the most out of Caloringo. Find guides, tips, and answers to common questions.

Getting Started

Start tracking your calories in three simple steps.

1

Download the App

Get Caloringo free from the App Store. Create your account and set your nutrition goals.

2

Log Your Meals

Take a photo, scan a barcode, or use voice input to log your food instantly with AI.

3

Track Your Progress

View your daily calories, macros, and Nutri-Score. Sync with Apple Health for a complete picture.

Feature Guides

Learn how to use each feature to make calorie tracking easier.

Frequently Asked Questions

Quick answers to the most common questions about Caloringo.

Using the App

Open Caloringo and tap the camera button. Take a photo of your meal or select one from your gallery. Our AI will analyze the food and estimate calories, macros, and nutritional values within seconds. You can review and adjust the results before saving.

Tap the barcode icon in the app and point your camera at any packaged food barcode. Caloringo will instantly look up the product's nutritional information from our extensive database. The calories, macros, and ingredients will be displayed automatically.

Yes! Tap the microphone button and describe what you ate. For example, say "I had two scrambled eggs with toast and orange juice." Caloringo's AI will understand your description and log the calories and nutritional values for each item.

Caloringo's AI calorie estimation is typically within 10-15% accuracy for most meals. For best results, take clear photos with good lighting and ensure all food items are visible. You can always manually adjust the estimates if needed.

Absolutely! After the AI provides its estimate, you can edit the food items, adjust portions, change calorie values, or modify macros. You have full control over your food log to ensure accuracy.

Health & Integrations

Go to Settings in the app and tap "Apple Health." Enable the sync option and choose which data to share (calories, macros, weight). Once connected, your nutrition data will automatically sync with Apple Health and Apple Fitness.

Nutri-Score is a nutrition label system that rates food from A (healthiest) to E (least healthy). Caloringo displays the Nutri-Score for every meal you log, helping you make healthier food choices at a glance. It considers calories, sugar, saturated fat, sodium, fiber, protein, and fruit/vegetable content.

Caloringo supports multiple languages including English, Japanese, French, and Spanish. The AI can recognize foods from various cuisines and cultures regardless of your language setting, making it a truly global calorie tracker.

Account & Subscription

Yes, Caloringo offers a free tier with essential calorie tracking features. For unlimited scans, advanced analytics, detailed macro breakdowns, and premium features, you can upgrade to Caloringo Premium for $4.99/month. You can cancel anytime.

Subscriptions are managed through the App Store. Go to Settings on your iPhone, tap your name, then Subscriptions, and select Caloringo to manage or cancel your subscription. Your premium access will continue until the end of the current billing period.

Refunds are processed through Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the Caloringo purchase you'd like to request a refund for. Apple typically processes refund requests within a few business days.

Yes, your privacy is our top priority. Food photos are processed temporarily for analysis and are never stored permanently. Your personal data is encrypted and protected. We never sell your data to third parties. Read our Privacy Policy for full details.

Tips for Best Results

Good Lighting

Take food photos in well-lit areas for more accurate AI recognition and calorie estimates.

Show All Items

Make sure all food items are visible in the photo so the AI can identify everything on your plate.

Log Immediately

Track your meals right away to build consistent habits and maintain accurate daily totals.

Fine-tune Portions

Adjust portion sizes after AI estimation for even more precise calorie and macro tracking.

Review Daily

Check your daily summary to understand your eating patterns and stay on track with your goals.

Use Apple Health

Connect Apple Health for a complete picture of your nutrition alongside exercise and activity data.

Still Need Help?

Can't find what you're looking for? Our support team is ready to assist you.